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Big oh ****, could use some help from GJ friends...

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mayday0017

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That compressor looks killer, I am jealous, out of curiosity who is the OEM?

I believe it is made by Sanborn and I believe they are now owned by Coleman...

This same compressor can be seen as industrial air, kobalt, craftsman, sanborn, and afew others.... Funny thing is each shows different specs even though they are all clearly identical with the same model numbers across the board XX5248069 (the first 2 letters change by brand label) they also all have the same owners manual.

The craftsman is slightly different as it doesn't have the gauges on the front but other then that is the same compressor.. Should be a real nice one if I ever get it up and running :)
 
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mayday0017

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Thanks those who recommended checking with my credit card company I was thinking that but wasn't sure... Just read this off mastercard website which is what I used to purchase the compressor.

"Purchase Assurance
Provides coverage for most items you purchase with your eligible MasterCard card if the item is damaged or stolen within 90 days of the date of purchase."

Making my phone call now, I will keep everyone posted!
 

MN4x4

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I appreciate that you're trying to be honest. If the credit card coverage doesn't work, here's what I'd do.

In your best "I'm an idiot but can you help me anyway" demeanor ask Sears if they will cover the problem if you buy their extended warranty? They are VERY eager to sell those ( I believe they get 'attaboy' points on them, since most are pure profit to the store ) and it is probably cheaper than you buying the parts and messing with it. And when you're done, you'd still have the warranty in case something else failed.

They get a sale, you get your problem solved. Win - win.
 

andywander

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There are "straps" that are made for lifting-they are called slings, and you do have to be careful not to put them against sharp edges.
 

GarageEnvy

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As someone who agonized over how to get his compressor off the pallet and lift cart I empthasize with your situation. I had relied on borrowing a neighbors cherry picker only to find that he sold it the week before. My solution was to run two bars through the motor/pump mountin plate and use blocks and jacks on either side. It was slow but smooth and controlled. Just throwing it out there for others facing the same predicament and wanting to avoid this fate.

Oh and way to go for "manning up" and owning the problem. The world could use a lot more of that.
 
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mayday0017

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Sorry I guess the technical name is a Sling... I just always call them lifting straps, good point now I feel like my friend that calls screwdrivers plus and minus :)

Looking to buy a new "Sling" with a sheeth over it so it won't be as likely to cut and snap. I prefer lifting with a sling and that is pretty much the industry standard now days, Chains come with to many risks such as the added risk of chain energy if one is broken. And for me the risk is really that of scratching the items I lift with my engine lift such as complete motorcycles, large tools, engines, and anything else to big to safely lift off the ground when needed...

I am currently working with MasterCard for their claim process and hopefully I get lucky and they will take care of it. If not I am ready to order some parts, slap this thing together, and play with my new toy! :)
 

signcrafter

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May 9, 2012
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Sorry I guess the technical name is a Sling... I just always call them lifting straps, good point now I feel like my friend that calls screwdrivers plus and minus :)

Looking to buy a new "Sling" with a sheeth over it so it won't be as likely to cut and snap. I prefer lifting with a sling and that is pretty much the industry standard now days, Chains come with to many risks such as the added risk of chain energy if one is broken. And for me the risk is really that of scratching the items I lift with my engine lift such as complete motorcycles, large tools, engines, and anything else to big to safely lift off the ground when needed...

I am currently working with MasterCard for their claim process and hopefully I get lucky and they will take care of it. If not I am ready to order some parts, slap this thing together, and play with my new toy! :)

That's cool, hopefully they can help you out. I've never dealt with a credit card claim like this before. Does Mastercard just pay for the damage then or how does that work?
 
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mayday0017

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Waiting to find out, looks like they can choose betwen refunding me the $$ paid up to $1k per accident 25k per year or pay to repair the unit. I would expect like any other insurnce they will look at price paid and look at cost of repair. If cost of repair reaches 70% of cost paid will prob just go ahead and fork over the other 30% so they don't risk future problems of finding more damage once tearing down the pump and what not.

Someone made a comment earlier this happened because of my bad Karma, maybe this happened because of my good Karma. Could be possible they say here is the $$ you spent on it back go get yourself another. Then I can just buy the parts and fix it myself and since I won't have to pay for labor I will have $350 ******* in a new 80gal 5hp air compressor that would still even be under some manufacture warranty! :) I sure hope this turns out to be the case, typically my Karma works this way.

2 years ago I blew the engine in a jetski I wanted to sell, found a used block had it shipped from flordia, robbed the parts I needed off of it and managed to sell off what I didn't need. Ended up Making $250 blowing the motor in my ski, not to often something like that happens....
 

Big-Foot

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Crummy problem - I feel for you...

You might also want to check with your homeowners insurance.. It was an accident and property was damaged. It has worked for me in the past...
 
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mayday0017

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Update:

Submitted 90% of the paperwork to CC company, struggling to get an "Estimate" for repairs.

Sears won't quote replacing the pump or replacing the flywheel and crank with out coming out. Not even with a statement saying more damages could be found upon further tear down of the unit. Basically they want to make their $100, was told "You are the one who dropped the compressor we didn't, so if you want a quote for repair pay for a tech to come out and he will write an estimate for $99". Think that is amazing, they can't quote parts and labor to replace a pump with out coming out and writing it on paper in front of me.

No one in Houston I have called will even look at it, the reply I get is "you should just buy blah blah blah from us your's is a piece of junk anyways."

Luckily spoke with a really nice lady at mastertoolrepair.com who took the time to listen. Looked up the part number I gave her for the pump. Told me Sanborn made my unit, gave me the phone # to Sanborn. Hell she even went a step further by giving me her contact at Sanborn and told me to give him a call. I'm waiting for him to call me back as I left a voice mail, hopefully he offers to help me out. She said they will most likely cover it under warranty that this is a common thing to have happen and they have seen it coverd many times.

So cross fingers for me, until then does anyone know someone who works somewhere that repairs compressors and could give me a quote on the repair?
 
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mayday0017

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Well today is day 5 since I broke the compressor and I have spent 3 days now trying to get ANYONE to quote my repairs. Everyone acts like these are some complicated piece of equipment. "We can not quote replacing the pump with out having it in front of us" I really don't understand that.... You have a diagram, you will remove 4 bolts unbolting it from the tank, and you remove 3 metal lines and then you do the reverse. Make it simple on yourself do 2 hours labor or 3 if you feel like it is even remotely possible to run into problems. Insurance won't start claim process until an estimate has been provided, and I can't get an estimate from anyone.... It is amazing the customer service these businesses have and no wonder so many people do things online these days, you gain nothing by trying to work with local people.

Stumpped on where to go or what to do now...
 

SMKS

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Think that is amazing, they can't quote parts and labor to replace a pump with out coming out and writing it on paper in front of me.

They have to see what it actually needs. I guess I'm not surprised they won't quote you a price without seeing it.

If a person calls and says "what's the price to fix X," then it turns out it needs other repairs, that could be a problem for Sears or anyone else. You'd be likely to have an angry customer saying "you said it would only cost $x," when really it's the customer's fault because they didn't know all the issues. I'm not saying you're wrong about what parts it needs, but it seems like that could be a problem for the service companies.


Pay the $99 for the service call. If you get out of this only paying that fee, you'll be paying way less than your other repair options.
 
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Ryf

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Jun 8, 2012
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ouch man, sucky problem! I had a hi-point rifle of all things once, I wanted a front site (its removable and simple) for a project rifle, they sent it for free knowing it wasnt for the rifle (which I also owned)

would be hard to get anyone to let you "oopsie" a big money sale like that, someone would likely get fired for theft for giving away that much in parts as a warranty claim. you might get a discount, but that would be the most I could see. that said, I hope the CC insurance works out, it sounds like a good plan, its nice to see that interest you've been paying might pay you back lol.

I feel for ya though, no more straps please, buy a chain and clevis hooks, it can be used for other stuff later, but the $20-30 investment will last you 100 times longer than any strap and if you are worried about scratches drop bucks on some bigger poly tubing and put the chain in it.

one thing I never understood, they make compressors so dang heavy, but the residential ones almost never have a lifting point designed into them, yet they all have to be lifted off a pallet.

when we moved my friends we put a chain through a pipe under the mount plate, i dont know if I recommend it, but it worked out ok. I have seen others hook on pipes on the threads and it turned out ok
 

2oolhound

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Straps or slings have been used for lifting in the rigging industry for years. Typically used when you don't want to damage the item you're lifting.

The working load of these 2" wide slings (see link) is over 3 tons. When I had my rigging ticket in the 70's the working load was 1/5 the breaking strength. (this changes dramatically when there is damage to the strap) If the rating system is the same the breaking strength of this 2" wide strap is 15 tons.

http://advantagerigging.com/all-pro...-inch-wide-slip-resistant-nylon-lifting-sling

I used my motorcycle platform lift to transport and position my compressor. I was able to rotate it up the ramp of the lift to the platform, then wheel it out and jack it up to the level of the truck. Then we slid it on the truck and did the reverse when I got it home.
 
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mayday0017

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They have to see what it actually needs. I guess I'm not surprised they won't quote you a price without seeing it.

If a person calls and says "what's the price to fix X," then it turns out it needs other repairs, that could be a problem for Sears or anyone else. You'd be likely to have an angry customer saying "you said it would only cost $x," when really it's the customer's fault because they didn't know all the issues. I'm not saying you're wrong about what parts it needs, but it seems like that could be a problem for the service companies.


Pay the $99 for the service call. If you get out of this only paying that fee, you'll be paying way less than your other repair options.

What you are saying does and doesn't hold water.... IF I said hey how much to fix my compressor then yes they need to come quote possibly... BUT if I said hey How much to buy a new pump from you and how much for the labor to put it on and you have a full diagram of the compressor there is no reason you can't quote it. That is like saying a auto mechanic shop can't quote putting new shocks on your car because you might have a wheel bearing out too... They are not responsible and their quote should and will reflect that unless they are morons..
 
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mayday0017

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Well I got my quote and it didn't cost anything, finally called a place that was shocked everyone was being such a pain... He said could probably be done in an hour but he put down 2 hours labor incase any mounts or anything else was bent. Took all of 10 min for him to write up a nice quote including everything down to the oil the pump will need.... Everything is now submitted and looks like they have already looked over everything but this, hopefully this process moves quickly. :)
 

Ryf

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Jun 8, 2012
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Southern Ohio
Straps or slings have been used for lifting in the rigging industry for years. Typically used when you don't want to damage the item you're lifting.

The working load of these 2" wide slings (see link) is over 3 tons. When I had my rigging ticket in the 70's the working load was 1/5 the breaking strength. (this changes dramatically when there is damage to the strap) If the rating system is the same the breaking strength of this 2" wide strap is 15 tons.

http://advantagerigging.com/all-pro...-inch-wide-slip-resistant-nylon-lifting-sling

I used my motorcycle platform lift to transport and position my compressor. I was able to rotate it up the ramp of the lift to the platform, then wheel it out and jack it up to the level of the truck. Then we slid it on the truck and did the reverse when I got it home.

slings for lifting and straps for holding are fine. but if you are a "blue mooner" a chain doesn't rot or get UV damage or effected by things made of metal rubbing on them that weight 800lbs (or get dirt in them and the dirt damages the strap by cutting on the threads). not trying to argue about better or right, just saying keeping a chain around is pretty darn handy, and doesn't have a shelf life if its stored reasonably indoors. straps are fine but require more care and... are only one length, a chain is as long as it is or any lessor length in between. I am not saying dont use a sling if you have one, but I wouldn't buy one just to do one lift if you can't see more need for it either, to me for the "blue moons" I need them, chains are just fine.

I use a tow strap with my four wheeler, if you use it alot and do minimal upkeep (as in dont wash out the mud) its only good for a few seasons, for the weight its still a better deal than chain to replace every 2 years. around the shop the only straps are ratchet straps, to hold the stuff in place when it comes and goes.

I have a motorcycle lift/jack too, I like that idea, when I go for the next one I will keep it in mind.
 
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mayday0017

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Update:
Just checked claim status and noticed "Purchase Assurance Excess: Paid" as the new status it no longer says pending. They have refunded me the full amount including tax paid for the compressor. My new parts will be in next week... Looks like I will have a brand new 80gal compressor for the cost of $185 that I scrounged up parts for plus my time tearing it down and repairing it. Guess I have some pretty damn good Karma... Going to take some of the $$ and use it to go ahead and build my after cooler setup. Then prob take the rest of it and toss it back into the bank.

Thanks to those who had positive things to say it was greatly appricated. The idea of checking with Credit Card company was a great suggestion and really paid off for me! Those of you who were bitter and not encouraging, I hope some day if things go wrong for you like they did for me that you too can be lucky enough to have some coverage to help you with your problem. It feels good to know your hard work and savings didn't go down the drain because of one bone head move, and makes me glad I charge everything to my credit card I was only doing it to get the 1% cash back.

Will provide update and maybe a new thread with pics as I replace the crankshaft and flywheel and get this baby wired up and working! :)
 

pipsters

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U **** take some pics of the aftercooler I want to see that up and going as well.
 

Skyline

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Nov 11, 2008
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Update:
Just checked claim status and noticed "Purchase Assurance Excess: Paid" as the new status it no longer says pending. They have refunded me the full amount including tax paid for the compressor. My new parts will be in next week... Looks like I will have a brand new 80gal compressor for the cost of $185 that I scrounged up parts for plus my time tearing it down and repairing it. Guess I have some pretty damn good Karma... Going to take some of the $$ and use it to go ahead and build my after cooler setup. Then prob take the rest of it and toss it back into the bank.

Thanks to those who had positive things to say it was greatly appricated. The idea of checking with Credit Card company was a great suggestion and really paid off for me! Those of you who were bitter and not encouraging, I hope some day if things go wrong for you like they did for me that you too can be lucky enough to have some coverage to help you with your problem. It feels good to know your hard work and savings didn't go down the drain because of one bone head move, and makes me glad I charge everything to my credit card I was only doing it to get the 1% cash back.

Will provide update and maybe a new thread with pics as I replace the crankshaft and flywheel and get this baby wired up and working! :)

Great result. I have used my credit card purchase protection once, and I had a similar result. I bought a new down parka, (~$300), and tore a hole in it a few days after I got it. I was pretty upset at my own stupidity. Totally my fault, but accidents do happen. I was running to get my fire gear for a call, and brushed against the fender of one of our apparatus. VISA purchse protection asked for a receipt, and a photo of the damage. Paid for a new jacket. I almost felt guilty getting a new free jacket, but this is one thing that 2-4% that merchants pay for using VISA goes for.
 
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mayday0017

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Update:
Well after my parts were ordered ARK OPE (see my other thread for rant) and loosing 2 weeks because they lied about even ordering the parts. I have since ordered parts directly from Sanborn and they should be here middle of next week at latest or end of this week at earliest! :)

Soo... Tonight I decided to go work on other things like electrical for the compressor and maybe moving my airline to where the new compressor will sit. But one thing turned into another and I decided well I'll go ahead and pull the pump off so it will be ready to tear down when parts get here. Then it turned into me trying to get another question answered... Can I pull the entire cylinder block off with the pistons still attached so I will not open up any pressure containing gaskets or anything. (I want to keep everything as factory sealed as possible. Well before I knew it I had the whole thing torn down and the crank removed.... Now all I need is my new crank to come in and I slap this bad boy back together and fire her up! :)

I will start another thread later with pictures of the tear down and maybe some pictures of assembly, just wanted to give an update.
 
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