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so with all the sears china tool bashings...........

Kracin

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Joined
Mar 25, 2013
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1,666
Location
Omaha, NE
I hear ya. In my experience the service you get from tool trucks (or Sears) is directly proportionate to how you treat them/pay on time. Walk into Sears with attitude and you get ****. Three weeks behind on tool payment? Don't expect Snap On man to lose sleep over your bent screwdriver.

Not talking about you just saying in general.

oh i know, i agree with you 100%.

it's just one of those things that makes you shake your head at the people who keep up these typical threads though.

"oh no, sears put a note in this box that says we will not warranty this item". and apparently gearwrench, snap-on, and other popular manufacturers have the same warranty standpoint, but don't stick it in with the tools, they let you figure it out later after it breaks. then you get the play the guessing game to find out if it can be replaced or not by the good will of the person you are talking to.
 
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carterbeauford

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Oct 2, 2011
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Location
NW PA
hey, give me a f-in break. get off the damn high horse. just because you can, doesn't mean they are.

why the animosity? I was stating a fact. I am partial to Gearwrench ratcheting tap and die sets and can't find the individual taps or dies for sale anywhere so it's nice to be able to call and procure a replacement. Apex has been much easier to deal with than Sears on warranty replacements.
 
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Kracin

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Joined
Mar 25, 2013
Messages
1,666
Location
Omaha, NE
why the animosity? I was stating a fact. I am partial to Gearwrench ratcheting tap and die sets and can't find the individual taps or dies for sale anywhere so it's nice to be able to call and procure a replacement. Apex has been much easier to deal with than Sears on warranty replacements.

it isn't a fact though, it's a statement that YOU have been able to get replacements, you said that gearwrench warranties them, but gearwrench's policy says they do not warranty consumable items like that.

i am stating the same thing about other manufacturers or sellers that have it listed in their warranty that they do not warranty, but if you try to, you can sometimes get them replaced for one reason or another.

the same goes for sears which is why this whole thread started, because one yayhoo thought it was funny to see a "we do not warranty this item" inside of his box of tools. and then thought it deserved it's own thread, when all the other people decided to conveniently leave out that other major brands that people were touting as good about replacing things, have the same exact written policy

no animosity, just stating the obvious, it's definitely not my fault that it sounds like i'm getting short, but talking to rocks is talking to rocks :willy_nil
 

4x4gearhead

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Joined
Oct 4, 2010
Messages
1,820
Location
New Hampshire
I have one of the Kastar sets and know it to be US made but whats with the quotations on the "made in usa"? this kinda makes me raise an eyebrow. Is this so they can side step liability? lol.
 
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