I called customer service last week (nice guy in Tempe, AZ) to order Metric and Standard 11 piece craftsman professional stubbies as they were on sale. I called specifically to ask where and by whom they were made. The answer was: they are made by Easco in the USA.
Link:
http://www.sears.com/shc/s/p_10153_12605_00944138000P?prdNo=1&blockNo=1&blockType=G1
This is what I got... huge head worthless ****.
Pictures:
Here is what is in the stores and what I wanted
I have cut sears some slack before, but will never buy another thing from them. I will return to the store but I am not sure if I even want to try to swap them out with the loose ones hanging on the shelves.
UPDATE 1:
I called customer service and could barely understand what they were saying (not the Tempe call center) where they basically said tough ****, go return them. That was by far the most upsetting part of this experience.
UPDATE 2:
I returned the items I ordered over the phone at my local Sears where the manager was unpleasant.
UPDATE 3:
I ordered some SK stubbies today. I am no longer a Sears customer.
UPDATE 4:
Both the Cman metric and the SK's arrived today. I figured I would snap a few shots and take a few measurements before I sent them back. I am comparing a SK 18mm with a Cman 18mm.
Two things worth noting, the SK has a thicker shaft and seems to fit better in my hand.
The chrome on the SK's is nothing to write home about, there are a few chips and spots. Some of the tips are also not shiny. I think I will shoot SK an email, but they are still going in my toolbox tomorrow.
At the bottom of first pic 18mm Cman on the left and 18mm SK on the right
(All dimensions are in MM. DIM A was measured more carefully than the rest granting it an extra decimal point. All other values were rounded down. DIM E is shaft thickness)
Cman Pro
DIM A: 18.25
DIM B: 40.9
DIM C: 9.6
DIM D: 28.7
DIM E: 5.6
SK
DIM A: 18.16
DIM B: 34.5
DIM C: 8.1
DIM D: 25.4
DIM E: 6.1
Link:
http://www.sears.com/shc/s/p_10153_12605_00944138000P?prdNo=1&blockNo=1&blockType=G1
This is what I got... huge head worthless ****.
Pictures:
Here is what is in the stores and what I wanted
I have cut sears some slack before, but will never buy another thing from them. I will return to the store but I am not sure if I even want to try to swap them out with the loose ones hanging on the shelves.
UPDATE 1:
I called customer service and could barely understand what they were saying (not the Tempe call center) where they basically said tough ****, go return them. That was by far the most upsetting part of this experience.
UPDATE 2:
I returned the items I ordered over the phone at my local Sears where the manager was unpleasant.
UPDATE 3:
I ordered some SK stubbies today. I am no longer a Sears customer.
UPDATE 4:
Both the Cman metric and the SK's arrived today. I figured I would snap a few shots and take a few measurements before I sent them back. I am comparing a SK 18mm with a Cman 18mm.
Two things worth noting, the SK has a thicker shaft and seems to fit better in my hand.
The chrome on the SK's is nothing to write home about, there are a few chips and spots. Some of the tips are also not shiny. I think I will shoot SK an email, but they are still going in my toolbox tomorrow.At the bottom of first pic 18mm Cman on the left and 18mm SK on the right
(All dimensions are in MM. DIM A was measured more carefully than the rest granting it an extra decimal point. All other values were rounded down. DIM E is shaft thickness)
Cman Pro
DIM A: 18.25
DIM B: 40.9
DIM C: 9.6
DIM D: 28.7
DIM E: 5.6
SK
DIM A: 18.16
DIM B: 34.5
DIM C: 8.1
DIM D: 25.4
DIM E: 6.1
Last edited:
! Any Wright lovers want to convince me not to order these SK's this weekend?
