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#1 |
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Senior Member
Join Date: Jul 2012
Location: California, Bay Area
Posts: 114
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A while back I as looking for a way to organize and secure my tools so I looked around the web for foam drawer inserts. I came across this manufacture and really liked what they had to offer. Although the price points are a bit high in my opinion I decided to ask for a sample kit which they promptly shipped.
http://www.toolfoam.com/sample.asp I was expecting to get one or two 3 inch sample sizes but instead they supplied me with a generous amount of different samples sizes and thicknesses. Enough for me to actually use. I have had these foam sample inserts in my box for a few months and are convinced of the quality and durability. I"m planing on buying some sheets by the end of the year. I thought maybe you guys could get some use out of some of these free sample pieces like I did.
Last edited by Koy E; 07-24-2012 at 12:30 AM. |
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#2 |
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Junior Member
Join Date: Jul 2012
Location: Auxvasse, MO
Posts: 2
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Well, I just ordered a sample, we'll see how it works out. Thanks for the heads up.
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#3 |
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Senior Member
Join Date: Nov 2009
Location: Northern CA.
Posts: 5,201
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Looks good I'm in.
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#4 |
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Member
Join Date: Jul 2012
Location: Northern IL
Posts: 40
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Awesome got a bunch of boxes I have been contemplating what to put on bottom of drawers.
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#5 |
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Junior Member
Join Date: Nov 2007
Location: White House, TN
Posts: 13
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I also ordered the samples.
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#6 |
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Senior Member
Join Date: Jan 2011
Location: Phoenix, AZ
Posts: 432
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Request sent. Thanks for the heads up!
__________________
"I've spent most of my money on cars, women and booze... The rest I just wasted." |
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#7 |
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Senior Member
Join Date: Aug 2010
Location: North Canton Ohio
Posts: 1,408
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Ya buddy count me in sent my request in last weekend forgot to post it on here.
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#8 |
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Senior Member
Join Date: Nov 2010
Location: Denver
Posts: 1,317
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Proudly not a great thing to post this since samples are sent to people who have intentions of buying this product. Just saying that its not a get free stuff kind of thing.
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#9 |
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Junior Member
Join Date: Mar 2012
Posts: 15
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Or a guy may just decide to buy. I have drawer liners but, if I like these better (Sent for samples) I may get some. I do see some applications for this stuff, for some drawers anyway.
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#10 |
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Senior Member
Join Date: Aug 2010
Location: North Canton Ohio
Posts: 1,408
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I have 4 boxes fully intend on buying if the samples work out for my application. More places need to do this so you can see before ou buy if it is going to work for the application.
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#11 | |
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Senior Member
Join Date: Jul 2012
Location: California, Bay Area
Posts: 114
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Quote:
Like I mentioned before, I will be purchasing several sheets from them around the end of the year (Bday money! ) because they were nice enough to supply samples that I could actually use and test and because their product actually holds up well under every day use |
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#12 |
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Senior Member
Join Date: Oct 2008
Location: Ultima Ratio, Wa.
Posts: 2,115
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Hey, this was a great suggestion for samples! Not only was it refreshing to find a company that would send samples (free is best), but also, they show you how to join the layers, cut it using various methods and customize it for your application (see their FAQ section). After I get to experiment with their product, I'm sure I'll use their company to buy the materials needed in my application(s).
Thanks for the heads up! |
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#13 |
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Senior Member
Join Date: Dec 2011
Location: Portsmouth, Ohio
Posts: 4,404
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I requested a sample because I want to see if it'll work well for a gun range box I'm working on. I'd love to have my custom tool kit fitted and shadowed. That'd be amazing.
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#14 |
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Senior Member
Join Date: Apr 2012
Location: North Carolina
Posts: 1,341
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Just requested a sample kit.
If they are as nice as you say I'll be sending them an order. I don't think I'd like this for my larger drawers as I'm always adding a tool or shifting them around, but I could definitely use this on my smaller boxes and the little drawers that you can hang off the side of your main box. |
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#15 |
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Junior Member
Join Date: Mar 2012
Posts: 15
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Did anyone ever get these? I got the confirm email, Then,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, Nothing.
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#16 | |
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Senior Member
Join Date: Nov 2009
Location: Northern CA.
Posts: 5,201
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Quote:
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#17 |
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Senior Member
Join Date: May 2012
Location: Arlington Texas
Posts: 507
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Probably what they use for samples are drops from cut orders. Maybe they have to wait to get orders to collect drops to send out as samples. Makes great business sense.
Sent from my SCH-R720 using Tapatalk 2 |
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#18 |
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Junior Member
Join Date: Feb 2012
Posts: 25
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Got mine a few weeks ago, nice stuff.
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#19 |
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Senior Member
Join Date: Apr 2011
Location: central Washington
Posts: 295
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I ordered from home and got the email back that it would be shipped out, after about two weeks i ordered again from work this time and got the same email but have not gotten any thing. I hope they fill orders better than they do sample requests... Rich....
__________________
I am a tool junkie, I have a monkey wrench on my back |
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#20 |
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Senior Member
Join Date: Oct 2011
Location: Windber PA
Posts: 520
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^^ i agree, i ordered mine a while ago. got the "will ship soon" on July 22. still no sign, this always happens to me haha.
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#21 |
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Senior Member
Join Date: Jan 2011
Location: Phoenix, AZ
Posts: 432
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6 weeks since my request... still nothing.
__________________
"I've spent most of my money on cars, women and booze... The rest I just wasted." |
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#22 |
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Member
Join Date: Mar 2011
Location: Denver, CO
Posts: 61
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I did not get anything either, very disappointing. And no, it does not make a great business sense to leave potential customers waiting for months without any updates unless you are in the business of pissing off people.
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#23 |
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Senior Member
Join Date: Dec 2009
Posts: 184
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I requested samples quite a long time ago as I had intentions of doing many drawers in my box, and nothing! No biggie- I would rather them not ship me FREE stuff than pay and then fight to have my order shipped.
I still wanted to shadow some tools, and ended up going with a recomendation here to buy from The Foam Factory, and just trace and cut out tools by hand. Sure, its not perfection, but perfect for the weekend warrior. I but up a 4x8 sheet, and a 2x4 sheet so far, and will be ordering another sheet or two of the stuff! It works pretty well for my needs! |
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#24 |
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Senior Member
Join Date: Aug 2012
Posts: 432
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Just requested. Asked for some black foam as well as fire resistant...
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#25 |
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Senior Member
Join Date: Oct 2010
Location: Northern Virginia / DC
Posts: 765
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Yep I put in back in July... nothing yet... pretty lame.
-Nigel |
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#26 |
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Senior Member
Join Date: Jun 2005
Location: CHICAGO, IL
Posts: 2,238
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Same here. No foam since July. Honestly, I already had forgotten about it.
__________________
"I've got nothing against gay marriage as long as both the chicks are hot." |
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#27 |
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Senior Member
Join Date: Oct 2009
Location: Richmond...duh
Posts: 368
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Nothing...And I have tools waiting to be nestled in foam...and some cases that need foam.
Nothing like building a brand based on broken promises... |
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#28 |
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Senior Member
Join Date: Aug 2012
Location: bedford, va
Posts: 1,322
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I ordered, it said to wait a week for usps. I will see?
__________________
http://garagejournal.com/forum/showthread.php?t=196301 feedback http://garagejournal.com/forum/showt...aller+feedback |
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#29 |
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Senior Member
Join Date: Jan 2008
Location: 28m above sea level
Posts: 9,535
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I received samples from them a while back.
I would guess that they saw a bombardment of requests and were overwhelmed. Might have believed the link was put up on a freebie website. Don't bash on this company because they couldn't or didn't send out the 1,000+ sample requests resulting from this thread.
__________________
ToolGuyd Blog (Tool reviews, deals, new tools) Amazon 50-70%-off Tool Deal-Finder |
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#30 |
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Member
Join Date: Jul 2012
Posts: 60
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They should at least email people if they aren't going to send the samples.
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#31 |
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Senior Member
Join Date: Sep 2010
Location: Texas
Posts: 1,378
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I too hadn't received my initial request, however, after contacting them again for another sample and filling in their little message box that I hadn't received mine the first go-around; I received my 2nd sample requested within just a couple days and an apology for the delay. Some high-quality foam indeed.
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#32 |
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Junior Member
Join Date: Feb 2012
Posts: 12
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Reordered today. I got a call about 30 minutes later. They advised that about 6 weeks ago they got a lot of "spam" . They said a couple hundred requests and they decided that if it was real people who ordered then they would order again. I think their "spam" was more than likely the result of several message boards posting this up. Anyway they said it would be here in a week.
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#33 | |
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Senior Member
Join Date: Dec 2009
Posts: 184
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Quote:
I am sure they do nice work and have nice products, but I am glad they did not send me anything and considered my request spam!!! |
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#34 | |
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Senior Member
Join Date: Jul 2012
Location: California, Bay Area
Posts: 114
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Quote:
Good to Hear. It makes sense that they assumed that the influx of requests might be due to spam. It wasn't my intent for this to happen guys. My apologies. If you still want the sample pack I would definitely shoot them another request and note in the comment box that your in fact a person and not some spam box Just like Hardline4 did. |
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#35 | |
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Member
Join Date: Mar 2011
Location: Denver, CO
Posts: 61
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Quote:
Either you make an offer and state that only the first 100 or 1000 requests will be fulfilled and reject anything after that or at least have the decency to send an email to people who requested samples and are waiting like an idiot for something that will never come. Then people say that it is because they got a lot of spam, I never got any spam with address, zip code, first name, last name, company name, phone number, etc but go figure, maybe it's a new type of spam. Anyway, thanks to the op for taking the time and posting it. |
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#36 |
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Senior Member
Join Date: Oct 2011
Location: Windber PA
Posts: 520
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ive been rejected by these "samples" many times. requested gorilla nuts (wire nuts made by the same company that makes gorilla glue) and never got them. i even told them i am an electrician and got nothing. i filled one out for free safety glasses as well, got nothing. it happens all the time. i guess i can understand them getting a lot more requests then they thought they would. no biggie i mean the stuff is free i can wait haha.
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#37 |
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Member
Join Date: Jul 2012
Posts: 60
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It's probably true that the influx of requests was due to being posted on sites like this, but when you offer a sample, you should provide it. The comments above about all the specific info are right on - no way it would be spam. Maybe they figured that they were not request of people interested in their product anyway, but I think they will lose some potential customers by not coming through.
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#38 |
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Junior Member
Join Date: Feb 2012
Posts: 12
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Not trying to stir anything up but to all those complaining let's not forget that these are FREE samples. And they are samples that if someone had not posted on here you more than likely would have never even known about. Cut the company some slack, they told me it costs about $5 a pop for every sample once they ship it so no I dont blame them at all. I imagine the amount of requests they received were many many times what they normally get, so yes it would be plausible for them to assume something was up. As far as this hurting their business, I don't think so. They made a mistake, as all do at some point, and they made it right with me. No hard feelings here, Im appreciative that they even offered something for nothing. Like a guy said early, its fee I can wait. To be perfectily honest, I had completely forgotten that I had even ordered the samples until this thead got bumped back up!
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#39 | |
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Senior Member
Join Date: Sep 2010
Location: Texas
Posts: 1,378
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Quote:
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#40 |
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Senior Member
Join Date: Oct 2010
Posts: 279
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I have not gone mine either, it has been over a month
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#41 |
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Senior Member
Join Date: Dec 2011
Location: Portsmouth, Ohio
Posts: 4,404
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Send these folks some business if you got your samples and liked it. Can't fault them for thinking they were getting spammed -- sending out generous samples isn't cheap by any means.
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#42 |
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Member
Join Date: Jul 2012
Posts: 32
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They must have overnighted my foam because I got my shipment in less than 2 days.
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#43 |
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Senior Member
Join Date: Feb 2008
Location: Syracuse
Posts: 249
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Same here, I sent in a request last week and I received a package today.
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#44 |
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Senior Member
Join Date: Oct 2011
Location: Windber PA
Posts: 520
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just got mine! bad luck streak ends!! they are really neat! i will most likely be ordering some for the drawers that will stay that way for a while. might be a good idea to cut smaller pieces and then just line them up so if you want to change it up you dont have to redo the entire sheet.
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#45 |
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Senior Member
Join Date: Oct 2010
Location: Northern Virginia / DC
Posts: 765
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Got mine as well today... Actually really surprized by this. Probably placing an order with them. I can see a ton of uses from the samples they sent!
-Nigel |
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#46 |
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Senior Member
Join Date: Aug 2012
Posts: 432
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Got mine yesterday...took 4 days days
Can anyone explain the fire retardant one to me? Stuff melts like butter as far as I can tell |
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#47 |
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Junior Member
Join Date: Feb 2012
Posts: 12
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Got mine a few days ago as well. Very happy with the service and quickness to get it to me.
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#48 |
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Senior Member
Join Date: Nov 2009
Location: Northern CA.
Posts: 5,201
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got mine today
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#49 | |
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Senior Member
Join Date: Oct 2009
Location: Richmond...duh
Posts: 368
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Quote:
I still havent gotten mine. And I am itching to line my tool boxes!! |
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#50 |
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Senior Member
Join Date: Aug 2012
Posts: 432
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Went up in flames...I have no idea what temp I exposed it to (used a camp torch)...ambient heat didn't really bother it but any sort of flame did...hell just a pocket lighter flame got it to catch if I remember right
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#51 |
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Senior Member
Join Date: Aug 2011
Posts: 798
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Here is my dealing with them so far. Im not complaining one bit. I think anything for free deserves patients and understanding. If this was my paid order it would be something else. They will have my business.
Now that I re read my last email I came across sort of a dick. It was first thing in the morning and I didnt have my coffee..... On july 26th Thank you for your request of sample foam from Cascade Tool & Foam Supply. We will begin processing your request shortly, and you should have your samples in hand within 1 week. If you'd like to speak to us in the meanwhile, please call us directly at 503.640.5216 (West Coast time) or visit us on the web at www.toolfoam.com. Sincerely, Marilyn Hall Cascade Tool & Foam Supply On aug 18th I have not received my samples yet. Just wondering if the orders are backed up or if they never shipped out. Its been close to a month and I didnt want a second order if the first was still on its way. Thanks Nate My address is On Sept 11th I sent out a request for a few samples on or before July 26. I then Sent a email on August 18 stating I havnt received anything. It is now September 11th nearly 2 months later and I still have yet to receive anything. I just want to try this out before buying anything, I really only need 1 or 2 pieces but I dont want to spend $200 if its not going to work out. Same day I get a response Unfortunately we have been spammed by sample requests several times over the last couple of months. Literally hundreds at a time. Some potential purchasers were deleted from our data base. I apologize for this inconvenience and your samples will be sent out today. Sincerely, And I sent No problems. I understand shit happens. Thanks for the heads up. I have heard a lot of good thing about the foam so im sure Ill be ordering some here shortly. Thanks for the prompt reply.
__________________
PASS THE DEAL EBAY LISTINGS Linky Link for Truck accessory INFO My sold items REVIEW Garage clean out sale FOR SALE #1 Wilton bullet for sale |
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#52 |
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Senior Member
Join Date: Dec 2009
Posts: 184
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I know it's free, but my point is they never reached out to me to see if I was spam or not. I tried them several times to no avail. No doubt they deal with spam, but they open themselves up to it by going about it this way and do not take up possible leads (ME), and just assume all is spam. Not my business approach, but I wish them well! Foam Factory for me!!!!!
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#53 | |
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Junior Member
Join Date: Mar 2012
Posts: 15
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Quote:
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#54 |
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Senior Member
Join Date: Aug 2008
Posts: 1,174
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these folks never sent anything to me... i was actually considering placing an order if they worked out for me since i'm re-organizing my tools..
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#55 |
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Senior Member
Join Date: Aug 2010
Location: North Canton Ohio
Posts: 1,408
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Well gents I finally got my foam sample pieces.It took numerous e mails but they finally came thru. Shouls be putting an order in soon with them was sort of impressed with there samples.Even tho it took a while to get them.
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#56 |
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Senior Member
Join Date: Jun 2012
Location: Fredericton, NB
Posts: 242
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I actually just got my samples, came in a week, as promised. now I'm a little worried about puting my order in, to have it delayed. I'm in Canada, and sometimes things get held up at the border. Any Canucks out there ordered from these guys?
__________________
There is no overkill. Only open fire, and reload. |
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#57 |
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Junior Member
Join Date: Jun 2012
Location: Brampton,Ontario
Posts: 3
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I just sent them an email sent a request out for some samples three weeks ago
and waiting. I was going to order from them lets see if I get my samples first. |
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#58 |
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Senior Member
Join Date: Dec 2011
Posts: 161
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Got mine today! Wicked fast. uploadfromtaptalk1348785019471.jpg
Sent from my SGH-I927 using Tapatalk 2 |
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#59 |
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Senior Member
Join Date: Apr 2011
Location: central Washington
Posts: 295
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member removed...
__________________
I am a tool junkie, I have a monkey wrench on my back |
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#60 |
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Member
Join Date: Nov 2009
Posts: 76
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#61 |
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Senior Member
Join Date: Aug 2008
Posts: 1,174
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i got my samples today ... honestly, i'm not impressed at all. nothing special nor any better than say the one that Sear's sells under the craftsman brand that I can get on sale.
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#62 |
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Senior Member
Join Date: Oct 2009
Location: Richmond...duh
Posts: 368
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Still nothing here.
So mark them off the list. |
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#63 |
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Senior Member
Join Date: Dec 2009
Location: Willimantic, Ct.
Posts: 3,335
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Somebody probably sent them a link to this page...hahahahaha!
__________________
My garage build: http://www.garagejournal.com/forum/s...ad.php?t=39357 |
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