Thumbs Up to Mr Heater

C

Chetter

Well-known member

Joined

Nov 30, 2008

Messages

243

Location

Northern Ohio

• Feb 1, 2009

• #1

I have to give a big thumbs up to Mr Heater and their tech dept. I realize that you have wait along time or wait for a call back, but they fixed me right up with the parts needed to get back online. Parts arrived in just a couple of days. Unfortunately, I needed to replace my circuit board since my ignitor would not turn off. Took only about 15 mins to replace and get back to warmth again.

 

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P

porschedude996TT

Well-known member

Joined

Oct 28, 2007

Messages

2,384

Location

Santa Maria, California

• Feb 3, 2009

• #2

Was it under warranty? If they replaced the parts out of warranty at no cost to you, that would deserve praise.

 

Last edited: Feb 4, 2009

D

Dragster Racer

Well-known member

Joined

Feb 9, 2008

Messages

1,891

Location

Morrison, IL

• Feb 4, 2009

• #3

My father has the Hot Daug, and has had a circuit board go out on it on average one every two years. He has now had 4 boards in it. The tech from the propane place replaced all of them, and warrentied the first three. I wonder what in the world is causing the failures?

 

OP

C

Chetter

Well-known member

Joined

Nov 30, 2008

Messages

243

Location

Northern Ohio

• Feb 4, 2009

• #4

I don't know, it is funny how many pepole have had problems. I bought my heater over a year ago, but they were really good about taking care of it for me. The board they sent me is just a little different in that it has a blade style fuse that the original didn't have. I would like to find someone who could repair the old board for a spare.

 

I

indyracer

Member

Joined

Jun 21, 2005

Messages

19

Location

Indiana

• Feb 4, 2009

• #5

I think after reading all the problems with circuit boards, I am going to plug mine into a UPS (Battery Backup) and see what happens. Maybe steady, clean power will help them.

Tony

 

OP

C

Chetter

Well-known member

Joined

Nov 30, 2008

Messages

243

Location

Northern Ohio

• Feb 4, 2009

• #6

That's and interesting idea, I haven't had any power outages since going online with it. The wiring is done to code with plenty of grounds and I had no warning that there was a problem until I came home and found the ignitor just snapping away as if to try and start the fire when it wasn't calling for heat. My furnace gave me no start up issues at all when I finished installing it.